1. Introduction

Welcome to Avyra, an interactive streaming platform operated by DreTech, LLC ("Avyra," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, desktop applications, APIs, and related services (collectively, the "Services").

DreTech, LLC is the data controller for the personal information we collect and process. We are committed to protecting your privacy and ensuring transparency about our data practices.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Information We Collect

A. Information You Provide to Us

We collect information that you voluntarily provide when using our Services:

• Account Information: Email address, username, and password hash when you create an account.
• Profile Information: Display name, avatar image, bio, and creator vanity name if you set up a creator profile.
• Communication Data: Messages, support tickets, feedback, and other communications you send to us.

B. Information Collected From Your Use of Services

We automatically collect certain information when you use our Services:

• Usage Data: Action triggers, loadout interactions, creator profile views, and other platform activities.
• Device Information: Browser type, operating system, device identifiers, and hardware specifications.
• Login Data: Timestamps of logins, session duration, and authentication methods used.

Note on IP Addresses: Your IP address is temporarily used to determine your country-level location for analytics purposes, but is not stored or logged. We do not track or record individual IP addresses.

C. Information From Third Parties

We receive information from third-party platforms you choose to connect with Avyra:

• Twitch OAuth: User ID, username, email address, and profile image.
• YouTube/Google OAuth: User ID, username, email address, profile image, and channel information.
• Kick OAuth: User ID, username, email address, and profile image.
• Tiltify Donation Data: Donor name, donation amount, comment/message, and timestamp.

3. How We Use Information

We use the information we collect for the following purposes:

Service Provision

• Create and manage your account and authentication
• Enable action triggering and queue management
• Calculate and distribute creator earnings from viewer contributions
• Facilitate integrations with Twitch, YouTube, Kick, and Tiltify

Security and Compliance

• Detect and prevent fraud, abuse, and unauthorized access
• Monitor for violations of our Terms of Service
• Comply with legal obligations and respond to lawful requests
• Protect the rights, property, and safety of Avyra and our users

4. Website Analytics

We use Umami Analytics, a privacy-first, self-hosted analytics service to understand how visitors use our website.

What Umami Collects

• Page views: Which pages you visit on our site
• Referral sources: Where you came from (e.g., Google, social media, direct link)
• Geographic location: Country-level only, derived from IP address but not stored
• Device information: Desktop, mobile, or tablet; browser type

What Umami Does NOT Collect

• No cookies or persistent identifiers - Umami does not set any analytics cookies
• No IP address storage - Your IP is used only to determine country, then immediately discarded
• No personal identifiers - No user IDs, account information, or cross-site tracking
• No browsing history - We cannot see your activity outside our site
• No personally identifiable information (PII) - All data is anonymized

Privacy-First Analytics

Umami Analytics is:

• Cookieless: No analytics cookies are set on your device
• Self-hosted: All analytics data is stored on our own servers
• Privacy-first: Cannot identify individual visitors
• GDPR compliant by design: No personal data processing

All analytics data is aggregated and anonymized. We cannot identify individual visitors.

Cookies Used by Our Services

While we do not use cookies for analytics, we do use cookies for essential functionality:

• Essential Cookies: Required for authentication, session management, and basic platform functionality.
• Preference Cookies: Remember your settings, language preferences, and customization choices.
• Third-Party Cookies: Set by Twitch, YouTube, and other integrated platforms when you connect your accounts.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Security Measures

• Password Hashing: All passwords are hashed using industry-standard algorithms.
• Encryption in Transit: All data transmitted between your device and our servers is encrypted using HTTPS/TLS protocols.
• Access Controls: Role-based access control (RBAC) limits employee access to personal data based on job function.
• Audit Logging: We maintain logs of access to sensitive data for security monitoring and incident response.

If you believe your account has been compromised, please contact us immediately at privacy@avyra.live .

6. Your Rights and Choices

You have certain rights and choices regarding your personal information.

Rights Available to All Users

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Data Export: Request a machine-readable copy of your data for portability.
• Marketing Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at privacy@avyra.live .

7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below: